How to Fix “Malwarebytes Runtime Error Could Not Call Proc” on Windows 11/10
How to Fix “Malwarebytes Runtime Error Could Not Call Proc” on Windows 11/10

How to Fix “Malwarebytes Runtime Error Could Not Call Proc” on Windows 11/10

Introduction

Hey there, readers! Encountering the annoying "Malwarebytes Runtime Error Could Not Call Proc" error on your Windows 11/10 PC? Don’t fret; we’ve got you covered. This comprehensive guide will walk you through various solutions to resolve this pesky problem effectively.

Before diving into the fixes, let’s understand what this error is all about. The "Malwarebytes Runtime Error Could Not Call Proc" issue arises when the Malwarebytes anti-malware program encounters a problem while trying to perform a specific operation during a scan or update. This error can prevent Malwarebytes from functioning correctly, leaving your computer vulnerable to threats.

Causes of the Malwarebytes Runtime Error

System Corruption

If your Windows system files or registry entries are damaged or corrupted, it can interfere with the proper functioning of Malwarebytes, resulting in the "Could Not Call Proc" error.

Conflicting Software

Having other antivirus software or security programs installed on your computer can sometimes lead to conflicts with Malwarebytes, causing the runtime error.

Outdated Malwarebytes Version

Running an outdated version of Malwarebytes can also trigger this error, as it may not be compatible with the latest Windows updates or security patches.

Solutions to Fix the Malwarebytes Runtime Error

Run Malwarebytes as Administrator

Right-click on the Malwarebytes icon on your desktop or in the Start menu and select "Run as administrator." This will ensure that Malwarebytes has the necessary permissions to perform the required operations.

Update Malwarebytes to the Latest Version

Launch Malwarebytes and navigate to the "Settings" tab. Under the "General" section, click on the "Check for updates" button and install the latest available version if any.

Repair Malwarebytes Installation

If updating doesn’t resolve the issue, try repairing the Malwarebytes installation. Go to the Windows Control Panel, select "Programs and Features," and right-click on Malwarebytes. Choose "Repair" to fix any corrupted files or registry entries.

Disable Conflicting Software

Temporarily disable any other antivirus or security programs running on your computer. Restart your system and check if the Malwarebytes runtime error persists. If it doesn’t, you can determine which software was causing the conflict and decide whether to keep it disabled or uninstall it.

Clean Boot Windows

A clean boot can help identify and isolate software or services that may be interfering with Malwarebytes. Start your computer in safe mode, disable non-essential services, and restart normally. This should allow Malwarebytes to run without conflicts.

Edit Windows Registry

Caution: This step requires caution and should only be performed if you’re comfortable modifying the Windows registry. Navigate to the Registry Editor by typing "regedit" in the search bar. Locate the following key:

HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMalwarebytes' Anti-Malware

Create a new DWORD (32-bit) value named "ProcExcluded" and set its value data to "1." This should prevent Malwarebytes from encountering the runtime error during certain operations.

Troubleshooting Table for Malwarebytes Runtime Error

Solution Description
Run as Administrator Grants Malwarebytes elevated privileges to execute operations.
Update Malwarebytes Ensures compatibility with the latest Windows updates and security patches.
Repair Malwarebytes Installation Fixes corrupted files or registry entries associated with Malwarebytes.
Disable Conflicting Software Isolates software that may be interfering with Malwarebytes’ operations.
Clean Boot Windows Starts the system with minimal services and drivers, eliminating possible conflicts.
Edit Windows Registry Creates a registry value to prevent Malwarebytes from encountering the runtime error during specific operations.

Conclusion

Readers, we hope this exhaustive guide has helped you resolve the "Malwarebytes Runtime Error Could Not Call Proc" issue on your Windows 11/10 PC. Remember, it’s always advisable to keep your operating system and software up-to-date to prevent such errors from occurring in the future. If you’re still facing difficulties, feel free to check out our other articles for more troubleshooting tips and solutions.

FAQ about "Malwarebytes Runtime Error Could Not Call Proc Windows 11 10"

Why am I getting the "Malwarebytes Runtime Error Could Not Call Proc" error?

This error occurs when Malwarebytes is unable to properly load or run a function, typically due to a compatibility issue or system conflict.

How can I fix this error on Windows 11?

  • Reinstall Malwarebytes: Uninstall and reinstall Malwarebytes to ensure a clean installation.
  • Check compatibility: Ensure that Malwarebytes is compatible with your version of Windows and any other installed software.
  • Disable conflicting programs: Close or disable any programs that may interfere with Malwarebytes, such as antivirus or firewall software.
  • Update drivers: Ensure that all your system drivers are up to date, especially the display and audio drivers.
  • Run System File Checker (SFC): Use the SFC command in Command Prompt to scan and repair any corrupted system files.

What should I do on Windows 10?

  • Roll back Malwarebytes update: Uninstall the latest Malwarebytes update and install an older version.
  • Disable or remove codecs: Deactivate or uninstall any installed codecs (such as K-Lite Codec Pack) that may conflict with Malwarebytes.
  • Check for malware: Run a full system scan with an alternative antivirus program to rule out any malware infections.
  • Repair Windows: Use the built-in Windows Repair Tool to fix any underlying system issues that may be causing the error.

How do I ensure the fix is permanent?

  • Keep Malwarebytes updated: Regularly update Malwarebytes to address any potential compatibility issues.
  • Monitor for conflicts: Watch out for new software installations or updates that may trigger the error.
  • Clean boot: Occasionally perform a clean boot to eliminate any background processes that could be causing conflicts.
  • Reinstall Windows (optional): As a last resort, consider reinstalling Windows to resolve any persistent system issues.

What if the error persists after trying all these steps?

  • Contact Malwarebytes Support: Reach out to Malwarebytes customer support for personalized assistance.
  • Check online forums: Explore online forums and community threads to see if others have experienced similar issues and found solutions.
  • Consider alternative antivirus: If the issue proves insurmountable, consider switching to a different antivirus program.